Hi,
i have Problem when i trying to Install Symantec Netbackup 7.0 Client on windows 2008 R2
*used Run As Administrator .
*this server have Failover Cluster Service Installed .
the Error can shown as the Following:-
NetBackup 7.0 Windows installation log
06-29-2013,23:41:02 : 06-29-2013,23:41:02 : Starting Setup
06-29-2013,23:41:02 : 06-29-2013,23:41:02 : Performing installation on host: Server2
06-29-2013,23:41:02 : 06-29-2013,23:41:02 : Checking for 32-bit processor on a 64-bit system.
06-29-2013,23:41:40 : === Logging started: 6/29/2013 23:41:40 ===
06-29-2013,23:41:40 : Action 23:41:40: CostInitialize. Computing space requirements
06-29-2013,23:41:40 : Action start 23:41:40: CostInitialize.
06-29-2013,23:41:40 : Action ended 23:41:40: CostInitialize. Return value 1.
06-29-2013,23:41:40 : Action 23:41:40: FileCost. Computing space requirements
06-29-2013,23:41:40 : Action start 23:41:40: FileCost.
06-29-2013,23:41:40 : Action ended 23:41:40: FileCost. Return value 1.
06-29-2013,23:41:40 : Action 23:41:40: ResolveSource. Resolving source
06-29-2013,23:41:40 : Action start 23:41:40: ResolveSource.
06-29-2013,23:41:40 : Action ended 23:41:40: ResolveSource. Return value 1.
06-29-2013,23:41:40 : Action 23:41:40: CostFinalize. Computing space requirements
06-29-2013,23:41:40 : Action start 23:41:40: CostFinalize.
06-29-2013,23:41:40 : Action ended 23:41:40: CostFinalize. Return value 1.
06-29-2013,23:41:40 : Action 23:41:40: INSTALL.
06-29-2013,23:41:40 : Action start 23:41:40: INSTALL.
06-29-2013,23:41:40 : ERROR: Error 1719.The Windows Installer Service could not be accessed. This can occur if the Windows Installer is not correctly installed. Contact your support personnel for assistance.
06-29-2013,23:41:51 : Action ended 23:41:51: INSTALL. Return value 3.
so what should i do to solve it ?
Sincerely,