We are using BackupExec 2010 R3. We have a NetApp FAS2020 running ONTAP 7.3.6. We were successfully backing up CIFS data to tape. This weekend we migrated the data to a new FAS2240 running ONTAP 8.1.2 (7-mode). I attempted to add the share to User-Defined Selections and get this error:
"An error was encountered while attempted to browse the contents of 10.1.0.X."
"A network connection to the server could not be established."
NDMPD is turned off on the filer. I can access the share through windows explorer. The system logon account has correct credentials and they are on the share with "full control" in the filer. In BackupExec I have "Enable selection of user shares" as checked in Options -> Network and Security.
I am not sure what else to try. This was working on previous system, now it doesn't work on this one. I read somewhere to change the NDMP port. I didn't try this because it is not enabled on the filer or in BackupExec.
I did CIFS audit on the filer and see the BackupExec Media Server trying to log in.
Any advice?