ソリューションが必要です
Hello,
We have a custom Web-Based .NET application unrelated to ServiceDesk that we would like to integrate with ServiceDesk in a way that pushes data into ServiceDesk with the hopes of generating a ticket with at least one working Primary Task. From our understanding that ServiceDesk is NOT data driven, it will take more work than just generating an incident number and populating a couple of tables.
Can someone help verbalize why this would be a major undertaking verse a simple table population with a working incident?
Our developers work with the data driven .NET appliations design and are not familiar with the process driven design behind ServiceDesk.
