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Unable to see images after 1st and 2nd phase import from encrypted LTO4 tapes.

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ソリューションが必要です

We successfully performed 1st phase import without errors on 2 tapes containing the data we need to restore.  The 2nd phase import completed with a partially successful import and error code of '1'.  The key files from the original master server are installed and activated on the new master server.  The LTO4 tapes are imported using LTO5 drives but were original written using LTO4 drives.  I did not create the original volume pool names used for encryption before completing phase 1 and 2 of the import.  My issue is very similar to a previous forum discussion titled "Unable to see images after 1st & 2nd phase import completed for Restores frm LTO3 tapes".  However, I am not clear what was the resolution to the problem.  Using that forum discussion as the basis for starting my discussion, I am going to include all of the information requested by various responders in the aforementioned forum discussion.  Where the list of data is too lengthy, I am going to only include the status or completion codes.

IMPORT of TAPE 090077 Status:

01/24/2014 16:10:19 - begin Import
01/24/2014 16:10:19 - Info bptm (pid=5787) start
01/24/2014 16:10:19 - started process bptm (pid=5787)
01/24/2014 16:10:19 - Info bptm (pid=5787) Waiting for mount of media id 090077 (copy 1) on server tigerfish.
01/24/2014 16:10:19 - started process bptm (pid=5787)
01/24/2014 16:10:19 - mounting 090077
01/24/2014 16:10:19 - Info bptm (pid=5787) INF - Waiting for mount of media id 090077 on server tigerfish for reading.
01/24/2014 16:10:19 - requesting resource 090077
01/24/2014 16:10:19 - granted resource  090077
01/24/2014 16:10:19 - granted resource  IBM.ULTRIUM-HH5.001
01/24/2014 16:11:15 - mounted 090077; mount time: 0:00:56
01/24/2014 17:23:06 - Info bptm (pid=5787) EXITING with status 0 <----------
01/24/2014 17:23:06 - end Import; elapsed time 1:12:47
the requested operation was successfully completed  (0)
=================================================
IMPORT of TAPE 090105 Status:
 
01/24/2014 16:10:34 - begin Import
01/24/2014 16:10:35 - Info bptm (pid=5827) start
01/24/2014 16:10:35 - started process bptm (pid=5827)
01/24/2014 16:10:35 - Info bptm (pid=5827) Waiting for mount of media id 090105 (copy 1) on server tigerfish.
01/24/2014 16:10:35 - started process bptm (pid=5827)
01/24/2014 16:10:35 - requesting resource 090105
01/24/2014 16:10:35 - granted resource  090105
01/24/2014 16:10:35 - granted resource  IBM.ULTRIUM-HH5.003
01/24/2014 16:10:35 - mounting 090105
01/24/2014 16:10:35 - Info bptm (pid=5827) INF - Waiting for mount of media id 090105 on server tigerfish for reading.
01/24/2014 16:11:32 - mounted 090105; mount time: 0:00:57
01/24/2014 16:57:24 - Info bptm (pid=5827) EXITING with status 0 <----------
01/24/2014 16:57:24 - end Import; elapsed time 0:46:50
the requested operation was successfully completed  (0)

=====================================================

2nd Phase Import of Image sunfish_1383511298

01/24/2014 22:28:52 - Error bpbrm (pid=13772) ERR - Unexpected EOF reading image. The image information is not complete.
01/24/2014 22:28:53 - Info bptm (pid=13780) completed reading backup image
01/24/2014 22:28:53 - Info bptm (pid=13780) EXITING with status 0 <----------
01/24/2014 22:28:53 - Info tar (pid=13779) done. status: 1: the requested operation was partially successful
01/24/2014 22:28:53 - Error bpimport (pid=13762) Imported 0 of 1 images successfully.
01/24/2014 22:28:53 - Error bpimport (pid=13762) Imported 1 of 1 images partially successfully.
01/24/2014 22:28:53 - Error bpimport (pid=13762) Status = the requested operation was partially successful.
01/24/2014 22:28:53 - end Import; elapsed time 4:57:44
the requested operation was partially successful  (1)
=========================================================================
bpmedialist output for media 090105 and 090077
root@tigerfish:/# /usr/openv/netbackup/bin/admincmd/bpmedialist -m 090105
Server Host = tigerfish
 
 id     rl  images   allocated        last updated      density  kbytes restores
           vimages   expiration       last read         <------- STATUS ------->
           On Hold
--------------------------------------------------------------------------------
090105   5     60   10/06/2013 05:01        N/A         hcart2   356104384     0
              MPX   04/27/2014 18:31  01/27/2014 15:45  IMPORTED ENCRYPTION
           0
 
root@tigerfish:/# /usr/openv/netbackup/bin/admincmd/bpmedialist -m 090077
Server Host = tigerfish
 
 id     rl  images   allocated        last updated      density  kbytes restores
           vimages   expiration       last read         <------- STATUS ------->
           On Hold
--------------------------------------------------------------------------------
090077   5     85   11/03/2013 12:41        N/A         hcart2   984505920     0
              MPX   04/27/2014 18:31  01/24/2014 18:45  IMPORTED ENCRYPTION
           0
===========================================================
vmquery output for both media 090077 and 090105
 
root@tigerfish:/# /usr/openv/volmgr/bin/vmquery -m 090077                                                          
================================================================================
media ID:              090077
media type:            1/2" cartridge tape 2 (14)
barcode:               090077L4
media description:     Added by Media Manager
volume pool:           NetBackup (1)
robot type:            TLD - Tape Library DLT (8)
robot number:          0
robot slot:            109
robot control host:    tigerfish
volume group:          000_00000_TLD
vault name:            ---
vault sent date:       ---
vault return date:     ---
vault slot:            ---
vault session id:      ---
vault container id:    -
created:               January 24, 2014 04:09:29 PM PST
assigned:              November  3, 2013 12:41:38 PM PST
last mounted:          January 24, 2014 06:45:18 PM PST
first mount:           January 24, 2014 04:11:14 PM PST
expiration date:       ---
number of mounts:      2
max mounts allowed:    ---
status:                0x0
================================================================================
root@tigerfish:/# /usr/openv/volmgr/bin/vmquery -m 090105
================================================================================
media ID:              090105
media type:            1/2" cartridge tape 2 (14)
barcode:               090105L4
media description:     Added by Media Manager
volume pool:           NetBackup (1)
robot type:            TLD - Tape Library DLT (8)
robot number:          0
robot slot:            110
robot control host:    tigerfish
volume group:          000_00000_TLD
vault name:            ---
vault sent date:       ---
vault return date:     ---
vault slot:            ---
vault session id:      ---
vault container id:    -
created:               January 24, 2014 04:09:29 PM PST
assigned:              October  6, 2013 05:01:17 AM PDT
last mounted:          January 27, 2014 03:45:34 PM PST
first mount:           January 24, 2014 04:11:32 PM PST
expiration date:       ---
number of mounts:      3
max mounts allowed:    ---
status:                0x0
==============================================================================
OUTPUT from bpimagelist commands
 
root@tigerfish:/# /usr/openv/netbackup/bin/admincmd/bpimagelist -backupid sunfish_1383511298 -L
no entity was found
=========
root@tigerfish:/# /usr/openv/netbackup/bin/admincmd/bpimagelist -client sunfish
no entity was found
=========
root@tigerfish:/# /usr/openv/netbackup/bin/admincmd/bpimagelist -client Sunfish
no entity was found
==========
root@tigerfish:/# /usr/openv/netbackup/bin/admincmd/bpimagelist -client sunfish -backupid sunfish_1383511298
no entity was found
==============================================================================
OUTPUT from ls -l command issued within the /usr/openv/netbackup/db/images/sunfish directory
 
root@tigerfish:/usr/openv/netbackup/db/images/sunfish# ls -l
total 139
drwxr-xr-x   3 root     root           3 Jan 24 16:11 1381000000
drwxr-xr-x   3 root     root           4 Jan 24 22:28 1383000000
drwxr-xr-x   3 root     root           3 Jan 23 16:08 1388000000
drwxr-xr-x   3 root     root           4 Jan 23 13:15 1389000000
drwxr-xr-x   4 root     root          87 Jan 24 00:48 1390000000
-rw-------   1 root     root        1034 Jan 24 00:02 STREAMSAF_Sunfish_Adm
-rw-------   1 root     root          16 Jan 24 00:04 STREAMSAF_Sunfish_Adm.lck
-rw-------   1 root     root        1130 Jan 23 07:37 STREAMSAF_Sunfish_Callahan
-rw-------   1 root     root          16 Jan 23 07:38 STREAMSAF_Sunfish_Callahan.lck
-rw-------   1 root     root        2230 Jan 24 00:47 STREAMSAF_Sunfish_Others
-rw-------   1 root     root          16 Jan 24 00:49 STREAMSAF_Sunfish_Others.lck
===========================================================================
OUTPUT from ls -l command issued within the /usr/openv/netbackup/db/images/sunfish/1383000000 directory
 
root@tigerfish:/usr/openv/netbackup/db/images/sunfish/1383000000# ls -l
total 18
-rw-rw-rw-   1 root     root           0 Jan 24 17:33 ENC_AF_Auxfin_e_1383511298_FULL.lck
drwxr-xr-x   3 root     root           4 Jan 24 17:33 tmp
 
==========================================================================
OUTPUT from ls -l command issued within the /usr/openv/netbackup/db/images/sunfish/1383000000/tmp directory
 
root@tigerfish:/usr/openv/netbackup/db/images/sunfish/1383000000/tmp# ls -l
total 322
drwxr-xr-x   2 root     root          19 Jan 24 17:33 catstore
-rw-------   1 root     root          72 Jan 24 22:28 ENC_AF_Auxfin_e_1383511298_FULL.f
============================================================================
OUTPUT from the ls -l command issued within the /usr/openv/netbackup/db/images/sunfish/1383000000/tmp/catstore directory
 
root@tigerfish:/usr/openv/netbackup/db/images/sunfish/1383000000/tmp/catstore# ls -l
total 641289
-rw-------   1 root     root     5242880 Jan 24 22:29 ENC_AF_Auxfin_e_1383511298_FULL.f_imgDir0
-rw-------   1 root     root           0 Jan 24 17:33 ENC_AF_Auxfin_e_1383511298_FULL.f_imgDir0-undo
-rw-------   1 root     root           0 Jan 24 22:28 ENC_AF_Auxfin_e_1383511298_FULL.f_imgExtraObj0
-rw-------   1 root     root           0 Jan 24 17:33 ENC_AF_Auxfin_e_1383511298_FULL.f_imgExtraObj0-undo
-rw-------   1 root     root     38273024 Jan 24 22:28 ENC_AF_Auxfin_e_1383511298_FULL.f_imgFile0
-rw-------   1 root     root           0 Jan 24 17:33 ENC_AF_Auxfin_e_1383511298_FULL.f_imgFile0-undo
-rw-------   1 root     root         212 Jan 24 22:28 ENC_AF_Auxfin_e_1383511298_FULL.f_imgHeader0
-rw-------   1 root     root           0 Jan 24 22:28 ENC_AF_Auxfin_e_1383511298_FULL.f_imgNDMP0
-rw-------   1 root     root           0 Jan 24 17:33 ENC_AF_Auxfin_e_1383511298_FULL.f_imgNDMP0-undo
-rw-------   1 root     root     211943424 Jan 24 22:29 ENC_AF_Auxfin_e_1383511298_FULL.f_imgRecord0
-rw-------   1 root     root           0 Jan 24 17:33 ENC_AF_Auxfin_e_1383511298_FULL.f_imgRecord0-undo
-rw-------   1 root     root     70778880 Jan 24 22:29 ENC_AF_Auxfin_e_1383511298_FULL.f_imgStrings0
-rw-------   1 root     root      524288 Jan 24 22:28 ENC_AF_Auxfin_e_1383511298_FULL.f_imgUserGroupNames0
-rw-------   1 root     root      524288 Jan 24 22:28 ENC_AF_Auxfin_e_1383511298_FULL.f_tmpUserGroupHashTable0
-rw-------   1 root     root      524288 Jan 24 22:28 ENC_AF_Auxfin_e_1383511298_FULL.f_tmpUserGroupHashTable0_count
-rw-rw-rw-   1 root     root           0 Jan 24 22:28 ENC_AF_Auxfin_e_1383511298_FULL.f-creating
-rw-------   1 root     root         868 Jan 24 17:33 ENC_AF_Auxfin_e_1383511298_FULL.f-list
========================================================================================
 
Please let me know if you need additional information.  I will probably laugh at myself once I find out I either did it wrong or missed a step. For now, it is a serious restore required.
 
Thanks everyone for any assistance you can provide.
Greg Duhon

 


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