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Altiris Agent is crasing because of Module: oleaut32.dll

ソリューションが必要です

Dear Team,

We have some computers have issue with Altiris Agent v7.5 is crasing unable to start Altiris service

I have collected CrashDumps please find below log result:

----------------------------------------------------------------------------------------

Time: Wednesday, February 26, 2014 2:10:39 PM
Process: AeXNSAgent.exe
Module: oleaut32.dll
Dump File: C:\ProgramData\Symantec\Symantec Agent\CrashDumps\AeXNSAgent_D94_7F0_INPUNEDITCD103_2014-02-26_08-40-19.dmp.ez
Process ID: D94
Thread ID: 7F0
Context Record: 000000000195EA30
Exception Record: 000000000195EF20
Exception Code: C0000005
Flags: 00000000
Address: 00000000FE3834B2

RAX=0000000000000000 RBX=0000000056413F2E RCX=00000000FFFFFFFF RDX=0000000000000003 RSI=00000000014BDF80
RDI=0000000056413F2E RBP=0000000056413F2E RSP=000000000195EFF0 RIP=00000000FE3834B2 FLG=00010286
CS=0033 DS=002B SS=002B ES=002B FS=0053 GS=002B

----------------------------------------------------------------------------------------

I tried to reinstall Altiris client removed all reg. entries removed all plugins but no success.

Thanks,

Gajanan

 


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