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Email Monitoring process failing - SD 7.5

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ソリューションが必要です

Hello,

We have identified that our EM process is failing since morning and have got below error in the log viewer.

Application Name : SD.Email.Monitor

Process ID : 2688
Date :3/3/2014 10:34:35 AM
Log Level :Error
Log Category :LogicBase.Components.Default.Logging.CreateLogEntryComponent
Machine Name : xxxxxxxx
Message : 
ACTION REQUIRED: Process Name: Email Monitoring
 
Model: Exception Handling Embedded Model
 
Component Name: IMAP4 Move Message Component
 
Component Class Name: LogicBase.Components.IMAP4.IMAP4MoveMessageComponent
 
Component ID: e44f36c8-7371-4fdd-80f4-da47d65f25e6
 
Exception Class Name: Quiksoft.EasyMail.IMAP4.IMAP4NoException
 
Message: NO [TRYCREATE] No folder d:/quarantine (Failure)
 
Stack Trace: Quiksoft.EasyMail.IMAP4.IMAP4NoException: NO [TRYCREATE] No folder d:/quarantine (Failure)
   at Quiksoft.EasyMail.IMAP4.IMAP4.ᜊ(String A_0, Encoding A_1, Boolean A_2)
   at Quiksoft.EasyMail.IMAP4.IMAP4.᜙(String A_0)
   at Quiksoft.EasyMail.IMAP4.IMAP4.CopyMessages(String MessageSet, MessageID Type, String DestinationMailbox)
   at LogicBase.Components.IMAP4.IMAP4MoveMessageComponent.DoRun(String user, String pwd, String server, Int32 port, String folder, Boolean useSSL, IData data)
   at LogicBase.Components.IMAP4.AbstractIMAP4Component.Run(IData data)
   at LogicBase.Core.ExecutionEngine.MultiPathProcessComponentExecutionDelegate.Execute(IData data, IOrchestrationComponent comp, String& outputPath, IExecutionEngine engine, TLExecutionContext context)
   at LogicBase.Core.ExecutionEngine.AbstractExecutionEngine.RunComponent(TLExecutionContext context, IData data, IOrchestrationComponent comp)

We were unable to find any leads on this in our research. It would be great if any one could guide anything on this.

Thanks
snm1502


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