The intent of this project is to Search, Select and Purge Report Processes along with their associated references.
The Project is built on ServiceDesk 7.5 SP1 and is dependent on the associated Database Schema.
The Project includes a method for discerning the ProcessManager ConnectionString. If this fails, you can define the ConnectionString in the Project Properties.
The following is a description of the Project features:
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The 'Search ReportProcess' feature uses plain text pattern matching against the ReportProcessID, ProcessTitle and ProcessDescription data.
Found ReportProcesses will display in the 'Purge Candidates' section of the Form.
If the 'Description' scope is included with the Search, the text used for the search will be prepended to the ProcessTitle and enclosed with '{...}'.
This provides feedback that the search text was found in the ProcessDescription.
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The 'Select Range by Type' feature uses a 'Start:' and 'End:' item from a pull-down list.
This will perform a range type of search with the following conditions:
1) The ReportProcess Type is the same. For example: IM-
2) A 'Start:' and an 'End:' are selected.
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The 'Cut Off DateTime' feature selects any ReportProcess with a ProcessStarted date that is less than the defined DateTime.
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The 'Keep Articles' switch allows for the retention of Knowledge Base articles.
Knowledge Base articles that are created using the 'Submit Knowledge Base Entry' form are ReportProcesses and will be purged if they are selected.
However, if the Knowledge Base process is Closed and the 'Keep Articles' option is checked, the KB Article will remain untouched in the Knowledge Base tab.
Begin the Purge...
Once confirmed, the Purge begins and will eventually end with a Count summary of the purged items.
One can 'Go Back', which starts over with a fresh copy of the remaining ReportProcesses.
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PERFORMANCE
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In an under performing test environment, one can expect approximately 1,000 items purged every 10 minutes.