I recently upgraded one of our Server 2008 R2 servers to Windows Server 2012 R2. This was a test machine to see how the upgrade process would go and what issues i would have. Backup Exec 2012 seems to be the only issue I'm having. We started with Service pack 3 but as part of the troubleshooting we moved up to Service pack 4. When clicking on the desktop icon to run backup exec i get the following error.
Image may be NSFW.
Clik here to view.
If i right click and run as administrator it will open up fine. Here comes the line that nobody likes to hear "It worked that way before". It works in Server 2008 without running as administrator and it even works in a fresh install of Server 2012 without running as administrator. This isn't a huge issue but we do have a few people that aren't used to doing that and if i can keep it as close to the same as its always been i know it will keep them happy (Plus they are getting used to the new UI in backup exec 2012). I have tried running a repair on backup exec and it still continues to have issues after that. We have backup exec on about 160 servers so i would like to try to keep from uninstalling and reinstalling (Mostly because we just uninstalled 2010 and installed 2012 over the course of a few weeks so i would hate to do it all over again). We login to server with domain admin accounts. The server i upgraded is a Domain controller, DHCP, File Server, Print server and does host IIS Internet printing.
Digging deeper i found using process monitor its failing on one registry key trying to open it.
Image may be NSFW.
Clik here to view.
I gave myself full control to that registry key and tried running it again and it failed to start up with the error "BackupExec has Stopped working". Which in event viewer shows some type of memory dump error.
Image may be NSFW.
Clik here to view.
Not really sure what I can try next as thats why I'm posting that to hopefully get some suggestions on what i may be able to try next.
