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Downloader.Upatre found in Outlook 2011 attachment

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ソリューションが必要です

Good afternoon. With the latest edition of SEP (12.1.4) we have started to deploy to OSX 10.8 and 10.9. A couple of our test users have come up with the above mentioned virus. Maybe this should be pursued from the other side (Office for Mac), but as we are kind of new at Mac support in general, I'll try here.

 

I ran a full scan on both users which came up emtpy. They both still show up in the Adminsitrator Daily Summany Report as "Still Infected" and I can confirm that I still see the attachment in the filesystem. While I could certainly just trash the attachment, I can't tell which message it goes to. For peace of mind, does anyone know how to backtrack from the detection:

 

Filename: /Users/<username>/Documents/Microsoft User Data/Office 2011 Identities/Main Identity/Data Records/Message Attachments/0T/0B/0M/147K/x26_147089.olk14MsgAttach

 

to the actual message? Just see where it came from, if nothing else. Thanks for any help.


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