We are evaluating BE 2014 (not sure if we are going to switch or not). We have 2 Linux SLES 11 SP3 servers with the ralus agent from BE 2010 R3 installed. In the application log of the media server:
Backup Exec Alert: Job Failed
(Server: "DC0") (Job: "Web Full Backup") Web Full Backup -- The job failed with the following error: The media server could not connect to the remote computer. The remote computer may not be running the Backup Exec
Remote Agent for Windows/Linux. Make sure that the correct version of the Remote Agent is installed and running on the target computer
So i ran the installraluspatch.sh on the linux server. That script reported everything was fine. However, the backup will/can not connect to the linux server. The other SLES11/OES11 server seems to be backing up fine. Where do i find more error detail on the SLES11 server side? Should i uninstall and reinstall the ralus agent?