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BE 2014 GRT Backup fails for Domain Controller & Exchange Server 2013 servers

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ソリューションが必要です

BE 2014 running on Windows Server 2008 R2

Upgraded to BE 2014 from 2012 SP4, installed licenses (Agent for Applications and Databases, Agent for VMware & Hyper-V), pushed (updated) Agent for Windows to all servers.

All servers but BE server are VMware virtual machines (vSphere 5)

Domain Controller = Windows Server 2008 R2

Exchange 2013 Server = Windows Server 2012 R2

Since upgrade to BE 2014 GRT backup of Domain Controller virtual machines results in the following error:

V-79-57344-38730 - Backup Exec was unable to authenticate with virtual machine '\(DC)Ben Franklin TV(DC)\vm\Protected virtual machines\bfnep-dc1' and was unable to collect the necessary metadata to restore individual application items. You cannot perform GRT-enabled restores of application data from this backup. You must edit the credentials for the host computer's backup job and then select the proper credentials for the virtual machine.

Backup of Exchange server virtual machine results in the following error:

V-79-57344-38727 - Backup Exec was unable to collect the necessary metadata for virtual machine '\(DC)Ben Franklin TV(DC)\vm\Protected virtual machines\xchange13' to restore individual application items. You cannot perform GRT-enabled restores of application data from this backup.

The credentials are the same as before the upgrade.

Anyone expericencing this issue?


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