Hi all,
I've got a stubborn Win XP SP3 workstation that's developed an issue whereby it's only backing up intermittently with the errors:
Error EC8F17B7: Cannot create recovery points for job: Drive Backup of (C:\).
Error EC8F1FA7: None of the source drives are currently available.
Error EC8F03ED: Cannot create the recovery point.
Error EBAB0013: A test that safeguards the integrity of the program failed unexpectedly. CHECK failed,
Computer::CreateImageFile: .\Computer.cpp(1453): guid != Guid() && sequence != 0xffffffff. (UMI:V-281-3215-6071)
This workstation had been backing up fine to an Iomega NAS for a few months, then developed just the EC8F17B7 and EC8F1FA7 errors. I couldn't get the workstation to backup manually and reboots didn't help. I suspected that the problem was caused by some cloud-storage tools the user had installed on the workstation - Dropbox & Livedrive, but stopping their services didn't help. The only way I was able to get a backup to run was to restart all the SSR services a minute or so before the SSR job was scheduled to run. This worked fine for a week before the backups stopped and the errors started getting thrown again. Interestingly. the system tray incon doesn't give any indication that the backup has failed - it still displays the green tick.So I then uninstalled SSR, which required the use of the uninstall command line tool as SSR wouldn't uninstall from Add/Remove Programs - this made me think that something had hooked into the SSR VSS provider. Once uninstalled, I got the latest download from FileConnect and reinstalled SSR, configuring a different backup directory on the NAS. This backed up fine for a few days on the same schedule as originally configured, but it's now throwing all the above errors.
Does anyone have any suggestions?
