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App Center iOS Invites not being received

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ソリューションが必要です

Hi,

We are currently provisioning a set of ipad with Symantec App Center. Each ipad has its own unique iCloud account attached for mail. Out of 15 currently provisioned 3 devices won't receive the email invite from the Symantec app center. The email accounts work correctly, and can send and receive email perfectly but when sending an invite out from the online app center it never reaches the device.

Currently solutions tried: Deleting current invite from the "invited" users and re inviting. Clicking "resend invite". Logging out and in, and using different browsers. Checked in junk etc on the online icloud account...

For some reason these email addresses just don’t seem to work from the Symantec point of view.

If you could let me know of any possibly causes / solutions that would be great.

Regards, William.


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