Morning Community,
Our company is using BackupExec 2010 R2 (Media Server/Administration Console version 13.0 4164 x64) and we are noticing fluctuating results with our backup to tape jobs. Some days all incremental jobs will complete, other days 1 job may hang at 1.024 bytes, another day both jobs (as we have two tape drives) remain stuck at 1,024 bytes. When they become stuck, they do one of two things - 1) Stay stuck (the longest I've left it is 6 hours to no avail) or 2) Randomly fire up and continue working as normal (They may start 1 hour after this state or 10 hours).
Ultimately, this is not acceptable since we have fairly small jobs running into the day and/or being forced to cancel, after which, they can resort back to their 1,024 byte state. I have attached a screenshot to this post fresh from a few minutes ago.
Bit more info - we are using a Windows Server 2003 SP2 machine, we are predominantly backing up data from a NetApp SAN. If there is anything else you guys require, please let me know but I would be grateful for any feedback if you have experienced and/or resolved this in your working environment?
Many thanks