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PGP Netshare Error: You are attempting to protect a file or folder with one or more keys that have been revoked, expired, disabled.

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ソリューションが必要です

Hey all,

I´m installing PGP Desktop Drive Encryption 10.1 in an enviroment already installed of PGP Netshare (old version). The enviroment is already configured a Protected Folder of PGP Netshare and i´m trying to add a new user to the configured folder. I can add the new user via Add user wizard but when click apply prompt with the next error: You are attempting to protect a file or folder with one or more keys that have been revoked, expired, disabled.

If someone have a idea of what is going on here please let me know. The protected folder are already configured with multiple keys, but the keys don´t have a reation with the user owner. I don´t know if the problem is because of the process of adding a new user or a old configuration.

In the PGP log doesn´t show anything.

Thank for all.

Rafael Emmi
Engineer Presales Tarsus Representaciones, C.A


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