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Unable to discover/backup VM - NB 7.5.0.1

ソリューションが必要です

Hello,

 we tried to add one of new VM to backup schedules but we unable to discover/see that through " browse and select the virtual machine " interface

so i added that manually then its failing with 156-snapshot error encountered  but in realality its not evening talking to VM bec when i check the task& events

of this VM on vcenter i don't see backup even tried to create a snapshot.  its pingable through master, media and offhost server see below.

any help is appreciated.

 

Master & Media Server: Solaris 7.5.0.1

Backup method: off-host

root@master:/$ bpclntcmd -hn webprodvm

 

host webprodvm: webprodvm.hds.com at 172.45.147.123
aliases:     webprodvm.hds.com     webprodvm     172.45.147.123
 
 
root@media:/$  bpclntcmd -hn webprodvm
host webprodvm: webprodvm.hds.com at 172.45.147.123
aliases:     webprodvm.hds.com     webprodvm     172.45.147.123
 
 
off-host:
 
C:\Users\sanadmin>ping webprodvm
Pinging webprodvm.hds.com [172.45.147.123] with 32 bytes of data:
Reply from 172.45.147.123: bytes=32 time=2ms TTL=125
Reply from 172.45.147.123: bytes=32 time=1ms TTL=125
 

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