I need your help/ideas with the resolution of that problem:
Environment:
- Backup Exec 2012 sp1 + all available hotfixes (189571, 180964, 194470, 199866, 200433)
- Lotus Domino 8.5.3
All backup jobs fails with the following error:
Completed status: Failed
Final error: 0xe00084b8 - An error occurred during backup. See the job log for details.
Exceptions
Backup- <Domino-server>|<drive>:
The item <Domino-server>|<drive>:\lndata\mail\<DB-name>.nsf in use - skipped.
and so for many more DBs.
I have found som errors in debug files, but still don't know what is the real cause of the issue. Maybe you can help
In <Domino-server>-Inapi0.job-00.log:
----------------------------------------------------
[5432] 2013-02-06T17:54:45.736 [fsys\notes2] - LNAPI 0: NotesInitExtended =C:\Lotus\Domino\NOTES.INI
[5432] 2013-02-06T17:54:45.736 [fsys\notes2] - LNAPI 0: In ProcessCall 2
[5432] 2013-02-06T17:54:45.736 [fsys\notes2] - LNAPI 0: NotesInitThread Call
[5432] 2013-02-06T18:02:23.620 [fsys\notes2] - LNAPI 0: In ProcessCall 8
[5432] 2013-02-06T18:02:23.620 [fsys\notes2] - LNAPI 0: NSFGetTransLogStyle Call.
[5432] 2013-02-06T18:02:23.651 [fsys\notes2] - LNAPI 0: NSfGetTransLogStyle returned 5119
[5432] 2013-02-06T18:02:23.651 [fsys\notes2] - LNAPI 0: In ProcessCall 6
[5432] 2013-02-06T18:02:23.651 [fsys\notes2] - LNAPI 0: OSGetEnvironmentString Call.
[5432] 2013-02-06T18:04:10.544 [fsys\notes2] - LNAPI 0: In ProcessCall 10
[5432] 2013-02-06T18:04:10.544 [fsys\notes2] - LNAPI 0: NSFDbOpen Call. <drive>:\lndata\mail\<DB-name>.nsf
[5432] 2013-02-06T18:04:10.544 [fsys\notes2] - LNAPI 0: OSGetDataDirectory Call.
[5432] 2013-02-06T18:04:10.544 [fsys\notes2] - LNAPI 0: NotesOsGetDataDirectory returned 9
[5432] 2013-02-06T18:04:10.544 [fsys\notes2] - LNAPI 0: NSFDbOpen Return 525. Handle - 0
[6028] 2013-02-06T18:04:10.544 [fsys\notes2] - LNAPI 0: In ProcessCall 7
[6028] 2013-02-06T18:04:10.544 [fsys\notes2] - LNAPI 0: OSLoadString Call.
[6028] 2013-02-06T18:04:10.559 [fsys\notes2] - LNAPI 0: OSLoadString returned 207
[5432] 2013-02-06T18:04:10.559 [fsys\notes2] - LNAPI 0: In ProcessCall 10
And in <Domino-server>-beremote.log:
------------------------------------------------------
[5172] 2013-02-06T18:04:10.544 [fsys\notes2] - Notes Agent: NSFDbOpen Call. <drive>:\lndata\mail\aalbergo.nsf
[5172] 2013-02-06T18:04:10.544 [fsys\notes2] - Notes Agent: Calling API on a different thread
[5172] 2013-02-06T18:04:10.544 [fsys\notes2] - Notes Agent: Starting to wait on thread id 3472
[5172] 2013-02-06T18:04:10.544 [fsys\notes2] - Notes Agent: NSFDbOpen Return 525. Handle - 0
[5172] 2013-02-06T18:04:10.544 [fsys\notes2] - Notes Agent: OSLoadString Call.
[5172] 2013-02-06T18:04:10.559 [fsys\notes2] - Notes Agent: Partitio[0] - CLNWrapper::DbOpen - ERROR!!! This database is currently in use by another person or process, and cannot be accessed at this time. In order to share a Notes database, it must be accessed via a Domino Server by all users of the database.
[5172] 2013-02-06T18:04:10.559 [fsys\notes2] - Notes Agent:CLNPartition::OpenLNDatabase - Exiting[-536836936]
[5172] 2013-02-06T18:04:10.559 [fsys\notes2] - Notes Agent:CLNFileSystem::OpenObj[aalbergo.nsf] - Exiting[-536836936]
[5172] 2013-02-06T18:04:10.559 [fsys\notes2] - Notes Agent:CLNFileSystem::GetOSName
[5172] 2013-02-06T18:04:10.559 [fsys\notes2] - Notes Agent:CLNFileSystem::GetOSName
[5172] 2013-02-06T18:04:10.559 [fsys\notes2] - Notes Agent:CLNFileSystem::GetOSName
[5172] 2013-02-06T18:04:10.559 [fsys\notes2] - Notes Agent:CLNFileSystem::GetOSName
[5172] 2013-02-06T18:04:10.559 [ndmp\loops] - LP_ENV::MsgError: error 0xe00084b8 processing object lndata\mail\<DB-name>.nsf
I run also "dbcache show" command to check what processes are using the DBs, but it shows only the path for the databases.
DBs are in use, but doesn't mean that in order to backup them I need to close every database and only then run a backup job?