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NetBackup Remote Manager and Monitor service cannot start with microsoft virtual C++ runtime library runtime error!!

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ソリューションが必要です

Dear Netbackup guru,

    I have a problem when i had installed netbackup media server on windows 2003 64bit the result is install sucessfully. and then NetBackup Remote Manager and Monitor service will starting. this service cannot start with the message below

    After that i try to configured the media with tape device on master server. The media server cannot detect any tape drive(Status is failed) and in Computer management I see tape driver and medium changers, all driver is OK.

    Did you ever seem the problem? And do you have the root cause and any solution to fix it?

Netbackup environment

-Netbackup version 7.1

-Netbackup master server

    OS: Windows 2008

-Netbackup Media server

     Now i have 2 media server and i try to install medie server on this server is number 3 medis server.

     OS : Windows 2003 64bit

 

"microsoft virtual C++ runtime library

runtime error

Program:

This application has requested the Runtime to terminate it in an unusual way.
Please contact the application's support team for more information. "

error.jpg

 

 

 

 

Thank you.

 


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