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I can fing the archive name and export to pst, but if I try to export the same Archive to original mailbox I cant find the user

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ソリューションが必要です

,Hi

Our environment contains vault version 9.0.2.1016 server with windows 2008 R2 OS, 4 exchange server 2003 and OS 2003, and 1 server with exchange 2010 and OS 2008 R2

, the provisioning task is working fine, also the run for shortcuts processing  working

 I'm able to export archive to PST, I can find the specific  user, but when I try to export the archive to the original mailbox of  the same user it's says: no , mailbox found

, its the same user that I've exported the archive to PST, cant find the problem, theres no errors in the event log

  no changes were maid to vault server and no changes were maid to exchange servers

 

,please need help


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